Frequently asked questions
What makes Petit Soleil Boutique products special?
Petit Soleil Boutique creates statement pieces for little ones with a focus on quality, comfort, and standout style. Our collection features carefully selected materials and playful details designed to make every piece feel extra special.
Do you use real fur?
Yes. Products described as real fur or real raccoon fur are made using genuine fur. Because real fur is a natural material, variations in color, texture, length, and pattern are completely normal and make each piece unique.
How do I choose the right size?
Please refer to the size guide provided on each product page before ordering. If your little one is between sizes or you’re unsure which size to choose, contact us before placing your order and we’ll be happy to help.
How should I care for my fur items?
Real fur requires special care. Keep your item away from excessive moisture, heat, perfumes, and harsh chemicals. We recommend professional fur cleaning when necessary. When not in use, store your fur piece in a cool, dry place with room to breathe
When will my order ship?
Processing and estimated shipping times are provided during checkout or on the applicable product page. Once your order has shipped, you’ll receive an email with tracking information so you can follow your package on its way to you.
Do you offer free shipping?
Processing and estimated shipping times are provided during checkout or on the applicable product page. Once your order has shipped, you’ll receive an email with tracking information so you can follow your package on its way to you.
Can I return or exchange my order?
Due to the nature of our products, all sales are final unless an item arrives faulty or defective. Please carefully inspect your order as soon as it arrives. If you believe there is an issue with your item, contact us within 24 hours of delivery so we can assist you.